Deepcool Dukase V2 White Mid Tower Desktop Computer Case With Window

DeepCool Dukase V2 White Mid Tower Desktop Computer Case with Window payment delivery Returns & Warranty Working time Mon To Fri (9:00 AM - 5:30 PM) LOCAL Pick up available Help desk (02) 9748 8958 Search Sandisk Range Shopby Payment Method Shipping Method DeepCool Dukase V2 White Mid Tower Desktop Computer Case with Window
Description Shipping Returns Payment Contact Us Feedback About Us 
 We ship orders Australia-wide via Star Track Express (as priority) and Australia Post. Where available, tracking numbers are generally updated within 24 hours after the item is posted. For eBay Click and Collect service, we will require payment before we can ship the item to the buyer's chosen Woolworths or Big W store. 1. Star Track Express Star Track Express is a premium shipping courier that delivers on speed, flexibility and convenience. Star Track Express delivers on all the important things with detailed real time, online freight movement information and a focus on service excellence in total control from pickup to delivery. Star Track Express leads the industry as the express freight and logistics company where this is the reason we use Star Track Express as our first choice courier to ship our products out to you. Delivery time frame provided by Star Track Express for deliveries within Australia is between 1-5 days.
2. Australia Post Australia Post has the widest network coverage over Australia. Australia Post has an online tracking system (Excluding Standard Mail) where customers can trace and track their order with the tracking details provided. For small letters, we will be shipping via standard delivery via AusPost. Shipping via AusPost will be via eParcel, Registered Mail, Express Mail and Standard Mail. eParcel and Registered Mail requires signature upon delivery, where customer has to provide signature upon receiving the package. Standard Mail and Express Mail does not have this service. Delivery time frame provided by AusPost for deliveries within Australia is between 1-10 days. Please note we ship orders to address provided on eBay. Customers need to make sure the shipping address provided on eBay is exact and accurate. Any parcel delivered will require a signature from the customer. Upon signing, the transaction will be concluded. We do not accept claims for parcels where the shipping company has obtained a signature from any person at the receivers address. For more details, please do not hesitate to drop us an eBay Message on eBay. * Please note for international orders there may be tax and duty charges that are required to be paid by the BUYER. Each country has different thresholds at which Tax and Duty charges are applied. Please check with your countries import and duty taxes at http://www.dutycalculator.com/country-guides/, if you do not understand or are unable to find out what charges there are, please send us an eBay message and we will look into it for you. Please also note that due to customs duties and taxes, there may be delays in your order once they reach your country. We accept the following returns/warranty claims on condition that terms and conditions are met. 1. 30 Days Change-Of-Mind Returns Every effort has been made to ensure the description and specification of the item is accurate, subject to manufacturer listing error. Buyers are required to read the descriptions and specifications carefully before making purchase. If you decided to cancel your order before your order has been dispatched, we will issue a FULL refund provided that the cancellation request is accepted by the buyer. If you change your mind after the item(s) has been dispatched, item(s) must be returned to us within 30 days from the day we dispatched for a refund and the refund will be minus shipping cost we paid. Item(s) must be in factory sealed and unopened condition, otherwise, the refund will include a minimum of 20% restocking fee charges. Please be advised that return postage is to be paid by buyer. We reserve the right to refuse a refund on a Change-Of-Mind return if the item(s) is no longer in a merchantable condition. 2. DOA (Dead on Arrival) Returns If you receive a DOA item(s) upon delivery, we will either replace a new unit for you or refund you the purchase price provided a DOA claim is made within 7 business days of the product being received. Where possible, item(s) should be returned to us with the original, undamaged packaging including all accessories and manuals that shipped with the item(s). If any of the above item(s) is not included, we reserve the right to reject your DOA claim. PC Byte may take up to 1-2 weeks from the time we receive the faulty item(s) to resolve your claim. 3. Warranty Returns All products sold by PC Byte is covered by a minimum of 12 months warranty, starting from the date of purchase. Where any issue with a product can be rectified with a few easy steps, we will walk you through the process so you do not have to suffer the hassle of waiting for a return. The processing time is generally 1-2 weeks from the time we receive the faulty unit. Please be advised that return postage is to be paid by buyer. Please affix your eBay User ID or, where provided, your RA number on your returned item(s), failure to do so may delay your warranty claim. All items we sell come with a manufacturer?€™s warranty. In such cases, you can contact the manufacturer directly as they may have additional expertise in diagnosing and resolving any issues with your product which PC Byte does not possess. The warranty process for certain products may also be expedited when dealing directly with the manufacturer as opposed to through an intermediary such as PC Byte. As always, PC Byte is here to assist you with your purchase. If you require further assistance, please do not hesitate to contact us. For monitors, regarding dead pixel and backlight bleed issues, please refer to manufacturer warranty for more information. For Laptops, Notebooks, Tablets and Desktop Systems, if you have a minor or repairable problem with the product, you can contact us or the manufacturers for a free repair within the warranty period (refund will not be provided for minor or repairable problems). If the problem is deemed as major or unrepairable by the manufacturers, we will issue a full refund or a replacement. 4. Missing item(s) If you believe an error has been made in shipping your item, please contact us. Please understand that we have limited control over the delivery process but we will work with our couriers to ensure that you receive the product in a prompt and complete manner. Please ensure that your postal address registered on eBay is correct. We ship all orders based on your eBay address (i.e. not the PayPal address). We are not responsible for any lost or undelivered item as a result of an incorrect shipping address. The customer is liable for any postage charges incurred to resend the returned packages. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptab-pc-systemle quality and the failure does not amount to a major failure. We currently accept methods of payment below 1. PayPal PayPal allows instant payment for a transaction or an eCheque. Instant payment via PayPal will complete the transaction within minutes, where as an eCheque takes 5 7 business days to clear. Please make sure your Paypal Account is verified before paying with Paypal. Customers are not required to have a PayPal account to pay for an item. After you commit to purchase an item, eBay will direct you to the PayPal payment page. On the payment page, you can select to check out as a guest, by inserting only your credit card information. 2. Bank Transfer Bank Transfer payments take 3-5 business days to clear. Please kindly leave your eBay user ID as a payment reference. If you are unable to use your eBay ID, please send us a message advising us of your payment details including date, description, amount and the bank. 3. Pay On Pick-Up We accept 'pay on pick-up' for customers located in Sydney, NSW. Please drop us an email and we will arrange an appointment for you to pick up your order. 4. EFTPOS We accept EFTPOS payment for pick up / walk in customers. We accept all major credit cards except AMEX. Welcome to PC Byte. If you have any enquiries, please do not hesitate to contact us through eBay message.
We will get back to you within 24 hours. You can also choose to drop us an email at [email protected]
(we will do our best to get back within 24 hours) Our business hours are:
Monday - Friday : 9.30am - 5.30pm AEST/AEDT (whichever applies)
Saturday, Sunday: Closed (except pre-arranged appointment)
Closed on NSW public holidays Local pickups are welcome
(please be sure to contact us before pickup) Pickup Address as below:
12/4 Avenue of Americas,
Newington
NSW 2127
Australia Contact No. : (02) 9748 8958 If you have an important message or request, please send us an eBay message, as we monitor our eBay messages daily. Thank you for your time! We value you and any feedback that you may have for us. Any suggestions on how to improve our customer service further would be greatly appreciated.

If you feel that our service is anything short of satisfactory, please get in contact with us before leaving feedback. We will do everything we can to make your experience a pleasant one.

Thank you again,
PC Byte Team. Thanks for dropping by, PC Byte is an IT Reseller Professional with a base of operations in Sydney, Australia offering a wide range of high quality yet affordable tech products for you that is stocked locally. We strive to provide the best customer service possible even if the issue is minor. Our technical staff is knowledgeable in a wide-range of technical issues relating to most, if not all the products that we list. We understand that purchasing new technology can be very daunting, but we are ready to help you to choose the best solution for your technical needs. You will not only save time, but also save money! Happy Shopping! Whether you're looking to purchase a single part or a whole system, PC Byte is your one-stop online shop. Boasting the top brands at the lowest prices and quality service. HELP & SUPPORT Payment Delivery Returns & Warranty About Us Contact Us Contact us 12/4 Avenue of Americas, Newington NSW 2127 [email protected] (02)9648 0666 Mon - Fri : 9:00 AM - 5:30PM © 2015 PC Byte Australia ABN: 23 140 840 606 All Rights Reserved. All brand logos and brand names are the properties of their respective owners. eBay integration by
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